Why choose HEG
Trust is earned when actions meet words
Internationally Accredited and Awarded
A reputable medical travel company with national and international accreditations. HEG is accredited by ACHC and HQAA and was honored with the “Patient Service Award” consecutively for the last 11 years.
Internationally Accredited and Awarded
Board Certified and Internationally Accredited Surgeons
Board Certified and Internationally Accredited Surgeons
HEG partners with surgeons based on their qualifications and experience. Additionally, HEG has determined criterias with the assistance of an independent medical committee to measure partnering surgeons’ performance such as surgery success rate, complication ratio, patient satisfaction, etc. Based on these criterias, HEG evaluates each and every partnering surgeon on a quarterly basis and makes sure to cooperate with the surgeons whose performance is above standards.
Patient-centric Approach
Prioritizing patients’ health and satisfaction is the top priority for HEG. Vast majority of our new patients are reaching out to us based on positive experience from their friends and relatives.
Patient-centric Approach
HEG Nurse to Support Patients at the Hotel
HEG Nurse to Support Patients at the Hotel
HEG’s English and Russian-speaking in-house nurse will visit you at the hospital before you are discharged and at your hotel during your stay to change your dressing, to check on your vital signs (your blood pressure, temperature, pulse), to remove the drains, to help you shower, to assist you wearing your garment, to guide you post-op medicine usage, to explain you aftercare instructions, and to support you for all other needs. The nurse is also available 24/7 for the needs of the patients. HEG is proud to be the one and only medical travel company in the industry offering this service.
Satisfaction Guarantee
Although complications happen very rarely, in case it happens HEG will support their patient with a free corrective surgery.
Satisfaction Guarantee
Best Price Guarantee
Best Price Guarantee
HEG guarantees that patients are offered the best prices in the market. If you find the same treatment with the same doctor at a lower price somewhere else (which we believe you won’t), we will match the price immediately and give you one-night free accommodation at our agreed hotels.
All-inclusive Treatment Packages
HEG offers all-inclusive packages to facilitate everything for its patients. Patients do not need to worry about “other details”, HEG can organize everything for them. All-inclusive packages include accommodation, airport transfers, multilingual patient hosts, consultation, check-ups, and medications.
All-inclusive Treatment Packages
Free Consultation and Treatment Plan
Free Consultation and Treatment Plan
HEG does not charge for the consultations or treatment plan.
Transparency
HEG does not have any hidden fees. You will be aware of all the expenses beforehand.
Transparency
Giving Back to the Community
Giving Back to the Community
HEG regularly shares free treatment packages with Armenian low income patients so that they can also get the looks they deserve.